Information Technology Workers in Flexible Work Arrangements: Mental Health and Employee Performance

Flexible Work Arrangements (FWA) are increasingly prevalent in the Information Technology (IT) sector, fostering remote and hybrid models. This research-in-progress investigates the intersection of FWA with mental health and employee performance among IT workers post-pandemic. Drawing on a diverse range of literature, it explores the various spectrums of FWA, encompassing different levels of remoteness experienced by workers. Moreover, it delves into the multifaceted aspects of mental health, including anxiety, depression, burnout, and fatigue, and their implications for employee performance. Through a Design Science Research approach, this project aims to develop prescriptive knowledge to address the challenges posed by FWA in the IT industry. It seeks to understand the lived experiences of IT workers, identify the factors influencing their mental health, and propose actionable recommendations for organizations to proactively support their employees' well-being and enhance performance in FWA, thereby contributing to the overall productivity and well-being of the IT workforce.