The Role of Artificial Intelligence in Transforming the Banking Sector in India

The Indian banking sector is witnessing rapid transformation driven by Artificial Intelligence (AI). This paper explores key applications, impacts, and challenges of AI adoption in Indian banking, emphasizing its role in enhancing operational efficiency, customer satisfaction, and financial inclusion. Using secondary data and case studies, it provides a comprehensive analysis of AI-driven innovations while addressing barriers such as data privacy concerns and high implementation costs. The paper concludes with actionable recommendations and insights into future trends.