Perceived shared understanding between humans and artificial intelligence: Development and validation of a self-report scale.

The perception of shared understanding between individuals is key to constructive meaning-making, effective collaboration, and satisfying interaction outcomes. Recent scholarship indicates this operation extends to human–artificial intelligence interactions such that a validated instrument to capture humans’ perceived shared understanding (PSU) with artificial intelligence is key to advancing work in that domain. Building on extant exploratory work, this project develops and initially validates a PSU scale in two studies. Participants shared past large-language model conversations and then reflected on them to respond to a pool of candidate scale items. Exploratory factor analysis yielded a single-factor, eight-item solution interpreted to represent a social-semantic construal of the artificial intelligence’s shared understanding—that is, that they are sharing meaning with someone. The scale demonstrates significant associations with theoretically relevant measures; factor structure and convergent validity are replicated in a separate sample. This novel instrument points to a convergence of sociality and meaning in PSU and serves as a springboard for future research and practical applications.

Authors

Publication Details

Journal
Technology Mind and Behavior
Published
2025-01-01
DOI
https://doi.org/10.1037/tmb0000161
Citations
1
Primary Topic
Cognitive Science and Mapping
Type
article
Field-Weighted Citation Impact
2.48
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article

Perceived shared understanding between humans and artificial intelligence: Development and validation of a self-report scale.

Jaime Banks, Qingyu Liang
1 citations
Technology Mind and Behavior
Cognitive Science and Mapping
2.48
article

Perceived shared understanding between humans and artificial intelligence: Development and validation of a self-report scale.

Jaime Banks, Qingyu Liang
article en
1 citations

Abstract

The perception of shared understanding between individuals is key to constructive meaning-making, effective collaboration, and satisfying interaction outcomes. Recent scholarship indicates this operation extends to human–artificial intelligence interactions such that a validated instrument to capture humans’ perceived shared understanding (PSU) with artificial intelligence is key to advancing work in that domain. Building on extant exploratory work, this project develops and initially validates a PSU scale in two studies. Participants shared past large-language model conversations and then reflected on them to respond to a pool of candidate scale items. Exploratory factor analysis yielded a single-factor, eight-item solution interpreted to represent a social-semantic construal of the artificial intelligence’s shared understanding—that is, that they are sharing meaning with someone. The scale demonstrates significant associations with theoretically relevant measures; factor structure and convergent validity are replicated in a separate sample. This novel instrument points to a convergence of sociality and meaning in PSU and serves as a springboard for future research and practical applications.

Technology Mind and BehaviorVol. 6(1)
Openalex Percentile: Top 11%
Cognitive Science and Mapping
2.48
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Perceived shared understanding between humans and artificial intelligence: Development and validation of a self-report scale. — Jaime Banks, Qingyu Liang · Technology Mind and Behavior (2025) | TGRS Research Map | TGRS