Longing and Lacking

This article examines the intersection of three key developments in global north societies: the growing emphasis on (in)security and fear of crime, the expansion and pluralization of policing, and the increasing digitalization of crime policy arenas. Focusing on the implementation of “System X”, a leading Swedish crime prevention technology, this study explores how these trends manifest in daily municipal work. Employing the concepts of articulation work and sociotechnical imaginaries, the analysis reveals how expectations of System X are socialized and materialized in practice. Findings demonstrate that public officials legitimize System X by contrasting its promise of future evidence-based crime prevention with a rejected “unsystematic past”. Their daily often extremely time-consuming work, navigating both practical challenges and expectations of new technological solutions, reinforces their commitment through discursive and material vouching for System X. This implementation process involves a dialectic of anticipation and everyday challenges, with broader securitization discourses driving fear of crime, simultaneously capitalizing on techno-optimism. Challenges in this way constitute a presupposition for the work in that they legitimize the relevance of imagining the systematic future. As a sociotechnical imaginary, security technologies like System X intersects with larger worldmaking and wider trends in plural policing and security markets. The implementation requires the public officials to exist in the past, present and future simultaneously, transforming imagined goals into meaningful present-day practices. This dynamic underscores the need for critical analyses of how optimism-driven technology co-exist with, and potentially obscures the complex realities it aims to address.