Cross-Cultural Consumer Behavior on Domino’s Pizza Internationally

In an era of globalization, businesses must navigate cultural differences to succeed in diverse markets. This study explores cross-cultural consumer behavior in the context of Domino’s Pizza, one of the world's leading pizza chains, and its international expansion strategies. By balancing localization with brand consistency, Domino’s adapts its offerings to align with regional tastes, dietary customs, and cultural expectations while maintaining its core identity. Through case studies and theoretical frameworks like Hofstede’s Cultural Dimensions and the Consumer DecisionMaking Model, this research examines how cultural diversity shapes consumer preferences, branding, and marketing strategies across different markets. Key areas of focus include product modifications, advertising approaches, and service adaptations in various regions. The study aims to provide insights into the significance of cultural intelligence in global business operations, demonstrating how companies can effectively navigate cultural complexities to enhance customer engagement and market presence.

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Publication Details

Published
2025-02-15
DOI
https://doi.org/10.51767/ic250454
Primary Topic
Business Strategies and Management Research
Type
article
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article

Cross-Cultural Consumer Behavior on Domino’s Pizza Internationally

S. S. Parihar, S. Suresh, Stuti Soni, Nandini Singh Bais
Business Strategies and Management Research
article

Cross-Cultural Consumer Behavior on Domino’s Pizza Internationally

S. S. Parihar, S. Suresh, Stuti Soni, Nandini Singh Bais
article en

Abstract

In an era of globalization, businesses must navigate cultural differences to succeed in diverse markets. This study explores cross-cultural consumer behavior in the context of Domino’s Pizza, one of the world's leading pizza chains, and its international expansion strategies. By balancing localization with brand consistency, Domino’s adapts its offerings to align with regional tastes, dietary customs, and cultural expectations while maintaining its core identity. Through case studies and theoretical frameworks like Hofstede’s Cultural Dimensions and the Consumer DecisionMaking Model, this research examines how cultural diversity shapes consumer preferences, branding, and marketing strategies across different markets. Key areas of focus include product modifications, advertising approaches, and service adaptations in various regions. The study aims to provide insights into the significance of cultural intelligence in global business operations, demonstrating how companies can effectively navigate cultural complexities to enhance customer engagement and market presence.

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Business Strategies and Management Research
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Cross-Cultural Consumer Behavior on Domino’s Pizza Internationally — S. S. Parihar, S. Suresh, et al. · (2025) | TGRS Research Map | TGRS