PMO as a service: A competence analysis through the francophone lens

This article aims to link the French current of competence to investigate the competence mobilized by the Project Management Office as a Service professional when carrying out their work. A qualitative approach is used to explore such a little-studied phenomenon. Data was collected through documents and semi-structured interviews. Data was analyzed through grounded theory. The results show some competencies and attributes mobilized by the studied professionals to perform competently in real work situations where the context influences their performance. It ends by empirically contributing to the literature on Project Management Office insofar as the findings indicate possibilities to format customized training better directed to real working situations, where organizations can guide themselves to train their employees, who can enhance their employability.