The Effect of Tax Job Training based on National Competency Standards on Work Performance

[Purpose]The purpose of this study is to analyze the relationship between tax job training and work performance based on national competency standards. National competency standards refer to the standardization of knowledge, skills, literacy, and attitudes required for job performance in industrial sites, systematically according to its industry classification or level. [Methodology]This study collected data using questionnaires. the relationship between job training and work performance was verified by sampling workers who completed job training based on national competency standards. In addition, the effect of job training on education satisfaction, career commitment, job satisfaction, and work performance was analyzed. The purpose of this analysis is to determine whether the job training plays a statistically significant role between these variables. [Findings]The results of this study showed that job training of national competency standards had a positive effect on education satisfaction, career commitment, job satisfaction, and work performance. The results of this study showed that there was a positive (＋) effect between job training and educational satisfaction, between education satisfaction and career commitment, between career commitment and job satisfaction, between education satisfaction and job satisfaction, and between job satisfaction and job performance. It was found that there was a negative (－) correlation between job training and career commitment, and between career commitment and work performance. Through the results of this study, it was verified that job training can lead to career commitment through educational satisfaction, and that career commitment can lead to job performance through job satisfaction. In addition, it was found that job training based on national competency for members of the organization had a positive effect on work performance when it was carried out in this order of education satisfaction, career satisfaction, and job satisfaction. [Implications]This study verified what path job training should take to achieve work performance. In addition, when applying specific national competency standards, the study is significant in that it verifies the differentiation of the path. The results of this analysis are expected to be helpful in making decisions related to education investment in corporate job training.