Reverse logistics systems implemented in Brazil: a conceptual analysis using the AHP method

Reverse Logistics is an essential tool for mitigating the environmental impacts caused by the incorrect handling of post-consumer goods. However, achieving the desired benefits from implementing Reverse Logistics Systems depends on their level of efficiency. In this context, considering the time frame of 2015/2016, this research aimed to analyze nine Reverse Logistics Systems established in Brazil, all with national coverage, classifying them according to their best compliance with pre-established performance requirements. Using the Analytical Hierarchical Process (AHP) method, the aforementioned classification took into account four analysis topics: Reverse Flow, Objectives and Goals, Number of Collection Points and Amounts of waste to be returned. As a result, performance elements were substantiated with a view to improving the nine Reverse Logistics Systems consulted, as well as pointing out analyses and considerations in order to contribute to the topic at hand, which can also be extrapolated for application in other Systems of this nature.