Benchmarking in the incubation process of business incubators of public higher education institutions

The economic situation and dynamics has led countries to develop policies and strategies to promote their respective developments. Part of them is composed by the creation of Employment Sources through entrepreneurship. The formation of new entrepreneurs in Mexico can begin or be strengthened through higher education institutions. University incubators provide tools to those people, generally students who wish to create their own business, which help them to make business decisions that contribute to the development of their environment.In this qualitative and multi-case phenomenological study, the best practices in the incubation process in the Business Incubators of Public Educational Institutions of Higher Education in Hidalgo state (BIPEI) were identified, the most important item in classifying whether or not the incubators have good practices was also identified, and through a hierarchical grouping algorithm, three groups of incubators with similarities between them were identified as well.