A study on Digital Public Infrastructure (DPI) in driving financial inclusion and fintech growth in India

Financial inclusion is a key enabler and ensures people are availing of financial services and are a part of the financial system. However, there has been a gap in demand for financial services and supply from institutions. With initiatives like Aadhaar, UPI, and Account Aggregators, Digital Public Infrastructure (DPI) has accelerated access to banking, payments, and credit. This study examines the critical role of DPI in driving financial inclusion and fintech growth in India while analyzing use cases of fintech leveraging DPI, its impact on financial penetration, and existing challenges. Though the internet, mobile banking and ATMs have evolved but now payment and lendingtech fintech firms are playing a significant role in financial inclusion. Findings indicate that while DPI has significantly improved financial inclusion, issues like data privacy, last-mile connectivity, and account dormancy persist. Robust policy measures and new innovative ways are recommended to enhance security such as DEPA act, literacy through financial literacy programs and innovation in digital finance through RBI regulatory sandbox.

Authors

Publication Details

Journal
International Journal of Research in Management
Published
2025-01-01
DOI
https://doi.org/10.33545/26648792.2025.v7.i1d.299
Primary Topic
FinTech, Crowdfunding, Digital Finance
Type
article
Field-Weighted Citation Impact
0.00
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article

A study on Digital Public Infrastructure (DPI) in driving financial inclusion and fintech growth in India

Thamer Hasan Shahadha, Yasmine Mamdouh Khatlan
International Journal of Research in Management
FinTech, Crowdfunding, Digital Finance
article

A study on Digital Public Infrastructure (DPI) in driving financial inclusion and fintech growth in India

Thamer Hasan Shahadha, Yasmine Mamdouh Khatlan
article en

Abstract

Financial inclusion is a key enabler and ensures people are availing of financial services and are a part of the financial system. However, there has been a gap in demand for financial services and supply from institutions. With initiatives like Aadhaar, UPI, and Account Aggregators, Digital Public Infrastructure (DPI) has accelerated access to banking, payments, and credit. This study examines the critical role of DPI in driving financial inclusion and fintech growth in India while analyzing use cases of fintech leveraging DPI, its impact on financial penetration, and existing challenges. Though the internet, mobile banking and ATMs have evolved but now payment and lendingtech fintech firms are playing a significant role in financial inclusion. Findings indicate that while DPI has significantly improved financial inclusion, issues like data privacy, last-mile connectivity, and account dormancy persist. Robust policy measures and new innovative ways are recommended to enhance security such as DEPA act, literacy through financial literacy programs and innovation in digital finance through RBI regulatory sandbox.

International Journal of Research in ManagementVol. 7(1)
Reduced inequalities
Openalex Percentile: Top 93%
FinTech, Crowdfunding, Digital Finance
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A study on Digital Public Infrastructure (DPI) in driving financial inclusion and fintech growth in India — Thamer Hasan Shahadha, Yasmine Mamdouh Khatlan · International Journal of Research in Management (2025) | TGRS Research Map | TGRS