Teaching Quality in Higher Education During A Crisis: Longitudinal Evaluation of Dynamics and Management

In this study, we conducted an investigation into student satisfaction with a Norwegian university´s capacity to navigate its management of digital resources to provide remote learning facilities during the two-year period of COVID-19. This was carried out from the perspective of students’ course evaluations. We analysed data from over 19,000 course evaluations at the University of Stavanger (UiS), collected between 2020 and 2021. The results indicate that students’ reported satisfaction with their courses remained unchanged throughout the pandemic. Results of this study can be used to ensure that the quality of UiS academic operations meets the expectations of its students.