Insights into multitasking information behavior of library and information science professionals: The influence of polychronicity and task coordination

The study explores the multitasking information behavior of information professionals and its relationship with individual factors such as polychronicity and task coordination. This quantitative study utilized a questionnaire survey targeting Library and Information Science (LIS) professionals working in Higher Education Commission (HEC) recognized universities in Punjab and Islamabad, Pakistan. A total of 346 responses were collected from 502 LIS professionals, resulting in a response rate of 68.9%. Regression analyses were applied using SPSS to examine individual factors. The findings revealed that polychronicity significantly influenced multitasking behavior, with individuals exhibiting a polychronic nature more likely to engage in multitasking while handling information queries. Additionally, individuals’ ability to rationally integrate multiple tasks significantly contributed to multitasking information behavior among LIS professionals. The study will add new knowledge to MIB literature, and the findings will contribute to optimizing multitasking practices. This will improve productivity, decision-making, and well-being in libraries and information centers. Developers can create interfaces that align with users’ cognitive styles and preferences, leading to more user-friendly and efficient technologies.