SUPPLY CHAIN FLEXIBILITY AND SMEs: THE ROLE OF HUMAN RESOURCE FLEXIBILITY

SMEs are always at a disadvantage when dealing with market or supply chain disruptions. However, compared to large business systems, these enterprises are able to adapt more quickly to changes in the business environment. These reasons indicate that the flexibility of supply chains of SMEs is becoming a significant feature that allows companies to adapt their business process to the new situation. Flexibility can be a powerful tool for gaining a competitive advantage, reducing costs, and improving response to unforeseen situations. This article explores the relationships between human resource (HR) flexibility (especially employee skill flexibility) and business performance. Based on previous works, the simulation is used to assess the ability of the company to cope with the changing environment. Using the example of a real company, the effects of different personnel flexibility strategies on supply chain performance were observed.