Technostress and its associated factors: Burnout and fatigue among Malaysian healthcare workers (HCWs) in state hospitals
This study found that majority of the HCWs have moderate level of technostress. Technostress has become more common after the COVID-19 pandemic in 2020 drastically altered working conditions and made remote work using information and communication technologies (ICT) a necessity rather than a luxury. Mitigation measures and programs that include psychological support for individuals who are struggling with the technostress and burnout are needed to overcome this issue.
Authors
- Norliza Chemi (ORCID: https://orcid.org/0009-0003-1611-298X)
- Izzah Athirah Rosli (ORCID: https://orcid.org/0000-0002-6501-8565)
- Fatin Norhasny Leman (ORCID: https://orcid.org/0000-0001-7329-8571)
- Mohammad Zabri Johari (ORCID: https://orcid.org/0000-0002-8017-622X)
- Nor Asiah Muhamad (ORCID: https://orcid.org/0000-0002-7772-2103)
- Tengku Puteri Nadiah Tengku Baharudin Shah (ORCID: https://orcid.org/0009-0007-5092-5617)
- Nur Hasnah Maamor (ORCID: https://orcid.org/0000-0001-6440-1725)
- Norni Abdullah (ORCID: https://orcid.org/0009-0006-9351-9224)
- Nathier A. Ibrahim (ORCID: https://orcid.org/0000-0003-0365-546X)
- Nurul Hidayah Jamalluddin (ORCID: https://orcid.org/0009-0007-9926-0337)
- Nurul Syazwani Misnan (ORCID: https://orcid.org/0009-0006-9317-9987)
Institutions
- Ministry of Health (MY)
- Kajang Hospital (MY)
- Tengku Ampuan Rahimah Hospital (MY)
Publication Details
- Journal
- PLoS ONE
- Published
- 2025-03-17
- DOI
- https://doi.org/10.1371/journal.pone.0319506
- Citations
- 3
- Primary Topic
- Technostress in Professional Settings
- Type
- article
- Field-Weighted Citation Impact
- 7.32
Funders
- Kementerian Kesihatan Malaysia