Polytechnic Pivot: Remote Learning Student Support by Polytechnics Canada Member Institutions During the First 13 Months of the COVID-19 Pandemic

Background: In 2020, the COVID-19 pandemic forced postsecondary institutions across Canada to transition rapidly to remote learning, highlighting disparities related to remote learning resources and access. Analysis: This article examines how member institutions of Polytechnics Canada responded to student needs for hardware, software, and broadband internet access during remote learning between March 2020 and April 2021. Conclusions and implications: Several themes emerged in relation to concerns about student access, including the funding of off-campus broadband internet, the scarcity of information and communication technologies, digital literacy, and remote course delivery to rural domestic students and international students, particularly those residing in China and India.