The Influence of Organizational Commitment and Participatory Budgeting on Good Governance and its Impact on Stakeholder Satisfaction of Zakat Management Institutions in Riau

This academic inquiry seeks to assess and analyze the influence of organizational commitment and participatory budgeting on the tenets of good governance, alongside its resulting implications for stakeholder satisfaction within Zakat management institutions situated in Riau. The empirical evidence used in this analysis was sourced from primary data. Primary data collection was facilitated through the deployment of structured questionnaires. This investigation targeted stakeholders affiliated with the zakat management entities. The methodological framework employed was the explanatory survey method, while data analysis was performed using the SEM–PLS technique. The findings of the study reveal that organizational commitment and participatory budgeting significantly affect the quality of good governance. Additionally, organizational commitment, participatory budgeting, and good governance collectively influence stakeholder satisfaction. Ultimately, it is concluded that organizational commitment and participatory budgeting have an indirect effect on stakeholder satisfaction through the mediating role of good governance. This study contributes to the literature by elucidating the indirect relationship between organizational commitment and participatory budgeting on stakeholder satisfaction through the mediating function of good governance, a topic that has been insufficiently explored in prior research.