Development of a Cybercrime Information Management System

This study implements and evaluates a Cybercrime Information Management System (CIMS) designed to enhance cybercrime reporting, investigation, and resolution. Through a pilot test involving law enforcement personnel, IT administrators, and volunteer users, the system’s performance was measured across three core metrics incident detection accuracy, response time, and user satisfaction. Results indicate a 92% accuracy rate for identifying cybercrime incidents and an average response time of 2.1 seconds, demonstrating a marked improvement over traditional manual methods. A 4.4 (±0.6) user satisfaction rating further highlights the system’s usability and perceived data security. Comparative analysis also revealed a rise in cybercrime reporting from 30 to 110 cases, accompanied by a decrease in average case resolution time from 15 to 7 days and an increase in closure rate from 43% to 68%. Qualitative feedback underscored enhanced ease of use, bolstered data security confidence, and more efficient administrative workflows. Despite challenges related to interoperability with legacy systems, staff training, and long-term maintenance, the CIMS’s positive outcomes suggest that ongoing refinements such as mobile integration, expanded threat intelligence, and international collaboration can fortify cybercrime prevention and response on a broader scale.