An Exploratory Study for Developing ESG Standards in the Food Service Industry: Derivation of Problems and Improvement Plans Using Group Interviews

Purpose - Through discussions on the development and application of ESG indicators for the food service industry and corporate approaches, the study attempted to support the expansion of ESG management within the food service industryDesign, data, and methodology - Based on Focus group interviews with experts who have a high understanding of ESG in the food service industry, the direction and considerations for the spread of ESG in the food service industry are summarizedResult - The data obtained through the interview were organized into three parts: first, the awareness and participation of food service companies in ESG, second, the development and use of indicators for the food service industry, and third, measures to expand food service companies' participation in ESG. From a corporate perspective, it was clear that the approach to ESG was also viewed from a cost-benefit perspectiveConclusions - The results of the study are expected to be used as basic data for related research in the future. It is argued that the fields of food service research should continue to discover topics of discussion, such as comparison of indicators and differences between indicators and reality.