Influence of Social Media on Consumer Behavior: Investigating How Social Media Platforms Shape Consumer Purchasing Decisions and Loyalty

Social media has emerged as a dominant force in shaping consumer behavior, profoundly influencing purchasing decisions and brand loyalty. This study underscores the significant impact of social media, revealing that a staggering 70% of consumers are swayed by its influence when making purchasing choices, with 54% meticulously researching products on these platforms before making a purchase. Influencer marketing has emerged as a pivotal player in this dynamic landscape, captivating 63% of younger consumers. Moreover, the rise of social commerce is undeniable, with 42% of consumers seamlessly transitioning from social media browsing to making direct purchases. Platforms like TikTok have become synonymous with entertainment and lifestyle purchases, while Instagram reigns supreme in the fashion and beauty sectors. However, this burgeoning landscape presents ethical challenges. Transparency in influencer marketing remains a critical concern, with 58% of consumers expressing apprehension regarding the authenticity of sponsored content. This research unequivocally emphasizes the paramount importance of authenticity, transparency, and cultivating unwavering consumer trust for the long-term success of social media marketing strategies.

Authors

Publication Details

Journal
Open Journal of Business and Management
Published
2025-01-01
DOI
https://doi.org/10.4236/ojbm.2025.132061
Citations
7
Primary Topic
Digital Marketing and Social Media
Type
article
Field-Weighted Citation Impact
29.41
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

Influence of Social Media on Consumer Behavior: Investigating How Social Media Platforms Shape Consumer Purchasing Decisions and Loyalty

Simon Suwanzy Dzreke, Semefa Elikplim Dzreke
7 citations
Open Journal of Business and Management
Digital Marketing and Social Media
29.41
article

Influence of Social Media on Consumer Behavior: Investigating How Social Media Platforms Shape Consumer Purchasing Decisions and Loyalty

Simon Suwanzy Dzreke, Semefa Elikplim Dzreke
article en
7 citations

Abstract

Social media has emerged as a dominant force in shaping consumer behavior, profoundly influencing purchasing decisions and brand loyalty. This study underscores the significant impact of social media, revealing that a staggering 70% of consumers are swayed by its influence when making purchasing choices, with 54% meticulously researching products on these platforms before making a purchase. Influencer marketing has emerged as a pivotal player in this dynamic landscape, captivating 63% of younger consumers. Moreover, the rise of social commerce is undeniable, with 42% of consumers seamlessly transitioning from social media browsing to making direct purchases. Platforms like TikTok have become synonymous with entertainment and lifestyle purchases, while Instagram reigns supreme in the fashion and beauty sectors. However, this burgeoning landscape presents ethical challenges. Transparency in influencer marketing remains a critical concern, with 58% of consumers expressing apprehension regarding the authenticity of sponsored content. This research unequivocally emphasizes the paramount importance of authenticity, transparency, and cultivating unwavering consumer trust for the long-term success of social media marketing strategies.

Open Journal of Business and ManagementVol. 13(02)
Openalex Percentile: Top 0%
Digital Marketing and Social Media
29.41
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.