How Do Coworkers Interpret Employee <scp>AI</scp> Usage: Coworkers' Perceived Morality and Helping as Responses to Employee <scp>AI</scp> Usage

ABSTRACT Organizations are increasingly introducing artificial intelligence (AI) into the workplace and encouraging employees to use AI to complete work. Correspondingly, research on AI usage predominantly focuses on the positive effects of AI usage on employees themselves. Drawing upon attribution theory and AI literature and taking an interpersonal perspective, this research challenges the prevailing consensus by investigating whether, when, and how employee AI usage would lead to negative coworker outcomes. We propose that when coworkers attribute employee AI usage as a way to slack off (i.e., slack attribution), employee AI usage is negatively related to coworkers' perceived morality of the employee, which in turn decreases coworkers' helping behavior toward the employee. Two experimental studies, a field survey study, and a field experiment provide substantial support for our hypotheses. This research adds new insights into the AI usage literature by revealing the negative coworker outcomes of employee AI usage.

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Publication Details

Journal
Human Resource Management
Published
2025-03-16
DOI
https://doi.org/10.1002/hrm.22299
Citations
18
Primary Topic
Psychology of Moral and Emotional Judgment
Type
article
Field-Weighted Citation Impact
25.76

Funders

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article

How Do Coworkers Interpret Employee AI Usage: Coworkers' Perceived Morality and Helping as Responses to Employee AI Usage

Chen Chen, Xiang Zhou, Wanlu Li, Yuewei Yao et al.
18 citations
Human Resource Management
Psychology of Moral and Emotional Judgment
25.76
article

How Do Coworkers Interpret Employee AI Usage: Coworkers' Perceived Morality and Helping as Responses to Employee AI Usage

Chen Chen, Xiang Zhou, Wanlu Li, Yuewei Yao, Jiao Xu, Xin Qin, Fangming Cai
article en
18 citations

Abstract

ABSTRACT Organizations are increasingly introducing artificial intelligence (AI) into the workplace and encouraging employees to use AI to complete work. Correspondingly, research on AI usage predominantly focuses on the positive effects of AI usage on employees themselves. Drawing upon attribution theory and AI literature and taking an interpersonal perspective, this research challenges the prevailing consensus by investigating whether, when, and how employee AI usage would lead to negative coworker outcomes. We propose that when coworkers attribute employee AI usage as a way to slack off (i.e., slack attribution), employee AI usage is negatively related to coworkers' perceived morality of the employee, which in turn decreases coworkers' helping behavior toward the employee. Two experimental studies, a field survey study, and a field experiment provide substantial support for our hypotheses. This research adds new insights into the AI usage literature by revealing the negative coworker outcomes of employee AI usage.

Human Resource ManagementVol. 64(4)
Sun Yat-sen University (CN), Shenzhen University (CN), Guangdong University Of Finances and Economics (CN), Guangdong University of Finance (CN), Anhui Xinhua University (CN), Guangzhou Xinhua University
National Natural Science Foundation of China
Openalex Percentile: Top 0%
Psychology of Moral and Emotional Judgment
25.76
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