Blockchain as a tool to improve quality, traceability and safety in the food industry: successful case studies

Purpose The purpose of the study is to determine the motivations of two companies in the food sector to successfully implement blockchain technology in their value chain, or as the core of their business model. The study, focused on relatively small companies, analyses technical motivations such as traceability, transparency and security, as well as sustainable and social variables. The aim is to analyse specifically the role of the latter in the decision-making process regarding blockchain technology by small and medium-sized companies. Design/methodology/approach A qualitative study of two successful cases of blockchain technology application in the food sector has been carried out. To this end, in-depth interviews were conducted with senior executives from both companies, who occupy different positions in the sector’s value chain. The interviews were recorded and processed with specific software, transcribed and coded. Findings The findings of the study highlight the relevance of blockchain technology for ensuring traceability and process quality in the food industry, as well as the social and sustainable motivation of companies when making decisions regarding blockchain technology adoption. These results suggest that there are differences in motivations between small and large companies, as well as an increase in perceived value on the consumer side. Originality/value The study addresses a research gap in the investigation of the application of blockchain technology in the food industry, exploring the determining variables for the adoption of the technology in agri-food SMEs. The research brings a global and multidimensional view to the research question, focusing on its ability to drive innovation, sustainability and generate new business models.