The Effect of Beauty Privilege on the Recruitment Process of Hotel Employees in Bali

The purpose of this research is to see how beauty privilege affects the hiring process in Bali's hospitality industry as the industry plays an important role in the regional economy and the selection of high-quality human resources is crucial to the quality of service provided. The research method is qualitative, using phenomenological study, descriptive analysis and interviews. The research involved interviews and literature study with hospitality professionals, including managers and human resource management staff. The results showed that while beauty privilege may be considered when selecting candidates for employment, especially for guest-facing jobs, factors such as attitude, ability and knowledge (ASK) remain the most important. Practitioners agree that if a candidate has the necessary abilities, physical appearance is not important. Also, while appearance may be beneficial, the main focus remains on abilities that support performance and fit the company culture. The emphasis on professional demeanor and technical ability demonstrates this. To reduce biases related to physical appearance in the hospitality industry, this research suggests that recruitment standards should be more fair and inclusive.

Authors

Publication Details

Journal
Dinasti International Journal of Education Management And Social Science
Published
2025-02-07
DOI
https://doi.org/10.38035/dijemss.v6i3.3874
Primary Topic
Customer Service Quality and Loyalty
Type
article
Field-Weighted Citation Impact
0.00
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

The Effect of Beauty Privilege on the Recruitment Process of Hotel Employees in Bali

Cahyo Purnomo Loanata, Made Uttari Pitanatri, I Gusti Agung Gede Witarsana
Dinasti International Journal of Education Management And Social Science
Customer Service Quality and Loyalty
article

The Effect of Beauty Privilege on the Recruitment Process of Hotel Employees in Bali

Cahyo Purnomo Loanata, Made Uttari Pitanatri, I Gusti Agung Gede Witarsana
article en

Abstract

The purpose of this research is to see how beauty privilege affects the hiring process in Bali's hospitality industry as the industry plays an important role in the regional economy and the selection of high-quality human resources is crucial to the quality of service provided. The research method is qualitative, using phenomenological study, descriptive analysis and interviews. The research involved interviews and literature study with hospitality professionals, including managers and human resource management staff. The results showed that while beauty privilege may be considered when selecting candidates for employment, especially for guest-facing jobs, factors such as attitude, ability and knowledge (ASK) remain the most important. Practitioners agree that if a candidate has the necessary abilities, physical appearance is not important. Also, while appearance may be beneficial, the main focus remains on abilities that support performance and fit the company culture. The emphasis on professional demeanor and technical ability demonstrates this. To reduce biases related to physical appearance in the hospitality industry, this research suggests that recruitment standards should be more fair and inclusive.

Dinasti International Journal of Education Management And Social ScienceVol. 6(3)
Openalex Percentile: Top 95%
Customer Service Quality and Loyalty
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.

The Effect of Beauty Privilege on the Recruitment Process of Hotel Employees in Bali — Cahyo Purnomo Loanata, Made Uttari Pitanatri, et al. · Dinasti International Journal of Education Management And Social Science (2025) | TGRS Research Map | TGRS