How Does Talent Management Influence Organizational Performance? The Role of a Healthy Workplace Environment in ITES Firms in Bengaluru

This study examines the impact of talent management on organizational performance, with a particular focus on the mediating role of a healthy workplace environment within ITES firms in Bengaluru. Employing a descriptive research design, data were collected from 469 HR professionals through structured questionnaires and personal interviews. The study utilized both primary and secondary data, with quantitative data analysed using percent analysis, mean, standard deviation, reliability tests, T-tests, one-way ANOVA and regression analysis. The findings reveal that effective talent management practices significantly enhance organizational performance. Moreover, a healthy workplace environment mediates this relationship, amplifying the positive effects of talent management on key performance metrics such as productivity, innovation and efficiency. The demographic analysis highlighted a predominance of young, male professionals with management education, highlighting the need for tailored talent management policies. The study's practical implications suggest that ITES firms should invest in comprehensive talent management systems, foster a supportive work environment, and leverage technological advancements to sustain competitive advantage. This study provides a robust framework for enhancing organizational performance through strategic talent management and a healthy workplace environment, with specific insights into the ITES sector in Bengaluru.