Developing the conceptual framework of an integrated information systems for Indonesian construction industry

Purpose The initiative to develop integrated information systems (IIS) for the construction industry has been a strategic focus in various countries. However, the absence of a framework to plan, develop and manage IS has led to various challenges and prevented these IIS from achieving their objectives. The purpose of this paper is to propose the conceptual framework of IIS for the Indonesian construction industry. Design/methodology/approach Data were collected through a questionnaire survey and then validated through the focus group discussion conducted by 14 experts whom we selected rigorously. The content and descriptive analyses were adopted to determine the level of importance and concerns for each component and factor expressed by respondents. Findings The conceptual framework of IIS for the Indonesian construction industry consists of five components: business environment, organization environment, information systems (IS) integration, alignment of IS with business and impact on organization or industry. By integrating business and organization environments, IS integration and alignments with business and impact, the framework offers a comprehensive systems approach to IS integration that is both practical and theoretically sound. Originality/value The paper offers a perspective on IIS in developing countries, focusing on Indonesia. This study provides valuable insights for construction practitioners to understand the implications of IS integration and serves as a tool to design and develop more effective information technology (IT) solutions. Additionally, it aids governmental bodies in formulating policies to support the Integrated Construction Services Information System (ICSIS) program to realize the Indonesian One Data Initiative (IODI).