ENHANCING ONLINE COMMUNICATION SKILLS IN EDUCATION:A REVIEW OF CURRENT DIGITAL CHALLENGES AND OPPORTUNITIES FOR TEACHERS AND STUDENTS

This review article highlights the critical need to develop online communication skills among both students and teachers in the context of remote educational processes. The COVID-19 pandemic forced an abrupt transition to online teaching, requiring teachers and students alike to adapt their communication practices and enhance their digital competencies. For some educators, this shift posed significant challenges, as they were unprepared for the demands of online instruction. Additionally, students from underprivileged areas faced difficulties in participating effectively due to limited access to necessary technology. This paper aims to outline the key advantages and challenges of online communication in educational contexts, while emphasizing the importance of strengthening online communication skills for both educators and students in light of current digitalization trends in education. Developing these competencies will enable educators and students to navigate digital environments more effectively, fostering adaptability and resilience in an increasingly technology-driven educational landscape. I believe that fostering awareness and understanding of the need to develop online communication skills is essential—not only due to the continuous changes in the educational system and rapid technological advancement but also to ensure professional readiness for future challenges that may restrict face-to-face interaction with students. Online communication is crucial for both teachers and students, serving not only as an efficient means of information exchange but also as a viable alternative to traditional education.