Improving interactions around student concerns with faculty

A new article proposes the benefits of medical school leaders supporting more positive interactions with respect to student concerns about faculty and offers suggestions that are applicable in any higher education context. Dr. John A. Rankin, a Professor at the University of Massachusetts Chan School of Medicine, argues that medical school administrators have an “opportunity to teach students to voice these concerns productively … and thereby to teach critical conflict management skills that will serve students throughout their careers.”