Research backs innovative approach to reducing MH waitlists, no‐shows

Community‐based behavioral health providers are quite familiar with the dual inefficiencies of having to maintain long wait lists for services while witnessing frequent no‐shows for appointments among their existing patient base. A researcher and consultant who has helped providers implement an innovative approach to patient scheduling believes that to remedy the situation, provider organizations need a complete change in mindset about when and how often patients should be seen. Jules Rosen, M.D., now has results of published research to back up his view.