Does Perceived Organizational Support Moderate the Effect of Work-Life Balance on Employee Retention? Evidence from Malaysia

Objective: This study was designed to assess the moderating role of perceived organizational support in the relationship between work-life balance and employee retention. Method: A sample of 201 youth employees, who work in Kuala Lumpur, Malaysia was participated in the survey. Moderation analysis was performed using SPSS PROCESS Macro. Results and Discussion: This study found that work-life balance is a good predictor of employee retention. In addition, perceived organizational support moderates the relationship between work-life balance and employee retention. Research Implications: This study improves the existing line of research in field of employee retention and perceived organizational support by providing empirical evidence that perceived organizational support can strengthen the relationship between work-life balance and employee retention from the perspective of youth employees in Malaysia, a Southeast Asia country.