Conceptual approaches to information-as-potentiality

Introduction. In this paper, we advocate for the development of holistic approaches, theories, and frameworks for recasting the study of information use as a dynamic, emergent process. Method. We begin by reviewing the LIS literature on information use to demonstrate the limitations of information-theoretical perspectives. We use the exemplar scenario of digital collections to demonstrate the need for open-ended, qualitative approaches for studying information in the context of its use. Results. We introduce a conceptual approach called ‘information-as-potentiality’ and articulate a set of four meta-theoretical lenses (experienced information, situated information, participatory information, and embodied information) that can be used to ground empirical inquiry into the unfolding process of information. Conclusion. We conclude by reviewing the benefits of adopting ‘information-as-potentiality’ perspectives and consider their potential value for informing the design and evaluation of digital collections.