DIGITAL MARKETING IN MSMES

This paper comprehensively examines the digital marketing landscape among Micro, Small, and Medium-Sized Enterprises (MSMEs) in Johor, Malaysia. MSMEs contribute to Malaysia's economy, accounting for significant portions of GDP and employment. However, they face mounting pressure to adopt digital marketing strategies to remain competitive in an increasingly digital global economy. This paper identifies critical barriers to digital marketing adoption, including limited digital literacy, infrastructural challenges, financial constraints, and cultural resistance. Through an analysis of empirical findings and policy initiatives, actionable recommendations are proposed to address these issues. By contextualizing these challenges within Johor's unique socio-economic landscape, this paper aims to provide policymakers, researchers, and practitioners with insights for fostering sustainable digital transformation among MSMEs

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Publication Details

Journal
Insight Journal
Published
2025-02-03
DOI
https://doi.org/10.24191/ij.v12i1.4221
Primary Topic
Digital Innovation in Industries
Type
article
Field-Weighted Citation Impact
0.00

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article

DIGITAL MARKETING IN MSMES

Norria Zakaria, Shahrina Othman, Shaherah Abdul Malik
Insight Journal
Digital Innovation in Industries
article

DIGITAL MARKETING IN MSMES

Norria Zakaria, Shahrina Othman, Shaherah Abdul Malik
article en

Abstract

This paper comprehensively examines the digital marketing landscape among Micro, Small, and Medium-Sized Enterprises (MSMEs) in Johor, Malaysia. MSMEs contribute to Malaysia's economy, accounting for significant portions of GDP and employment. However, they face mounting pressure to adopt digital marketing strategies to remain competitive in an increasingly digital global economy. This paper identifies critical barriers to digital marketing adoption, including limited digital literacy, infrastructural challenges, financial constraints, and cultural resistance. Through an analysis of empirical findings and policy initiatives, actionable recommendations are proposed to address these issues. By contextualizing these challenges within Johor's unique socio-economic landscape, this paper aims to provide policymakers, researchers, and practitioners with insights for fostering sustainable digital transformation among MSMEs

Insight JournalVol. 12(1)
University of Technology Malaysia (MY), Universiti Teknologi MARA (MY), Northern University of Malaysia (MY)
Universiti Utara Malaysia, Universiti Teknologi MARA
Openalex Percentile: Top 95%
Digital Innovation in Industries
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DIGITAL MARKETING IN MSMES — Norria Zakaria, Shahrina Othman, et al. · Insight Journal (2025) | TGRS Research Map | TGRS