The Role Of Organizational Citizenship Behavior In Mediating The Influence Of Job Satisfaction And Organizational Culture On Employee Performance

This research aims to analyze the influence of job satisfaction and organizational culture with OCB as mediation on employee performance at UPTD Puskesmas Tabanan I. The data used in this research is primary data obtained through distributing questionnaires. The population in this study were all employees at the UPTD Tabanan I Community Health Center, totaling 62 people including doctors, nurses, midwives and other employees. Determining the sample uses a census, namely the entire population is sampled. The data analysis technique uses Partial Least Square with the help of the PLS software program. Based on the results of hypothesis testing, it can be stated that organizational culture has a positive and insignificant effect on OCB. Organizational culture has a positive and significant effect on employee performance at UPTD Puskesmas Tabanan I. Job satisfaction has a positive and significant effect on OCB. Job satisfaction has a positive and significant effect on employee performance at UPTD Puskesmas Tabanan I. OCB has a positive and significant effect on employee performance at UPTD Puskesmas Tabanan I. OCB does not mediate between the influence of organizational culture on employee performance at UPTD Puskesmas Tabanan I. OCB mediates between the influence of satisfaction work on employee performance at UPTD Puskesmas Tabanan I.