EXPLORATORY STUDY FOR IMPLEMENTATION OF PFMS E-BILL SYSTEM BY RMC KOLKATA (A DIGITAL TRANSFORMATION IN INDIA)

This paper is based on the exploratory study , practical experience to materialize the complete successful cycle of E-BILLING system, with the help of PDF of manual ,images of how to process and initiate E-BILL ,from all levels .The primary guideline had been provided through online training and PDF provided , but the hands on experience as gained to run a complete successful cycle of E-BILL for the first time was somehow really different as this was a new system ,to be implemented for the first time and no idea about the whole system in details regarding how to execute ,how to complete ,was there with anyone, before this time, so the experience was almost like throwing stones in the dark. In one word this was just the beginning to reach the milestone, to prepare and submit bill as E-bill and forward successfully from DDO to PAO to credit payment to claimant’s account.