Use of E-Filing System: Antecedents and Consequences to MSME Tax Compliance

The study aimed to analyze the effect of Information Quality, System quality, service quality, and the use of e-filing systems on MSME tax compliance. The study population was 128 samples of MSME actors in the Gianyar regency—Analysis technique using the structural equation modeling (SEM) approach with the help of the PLS program. The results of the study show that the overall evaluation of the model is seen from the side of R-Square (R2), Q-Square Predictive Relevance (Q2), and Goodness of Fit (GoF), then the model is declared Good. The results found that the quality of information and the quality of the system have a significant positive effect on the use of the e-filing system, and the use of the e-filing system has a significant positive impact on MSME tax compliance. At the same time, the quality of Service does not affect the use of the e-filing system.

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Publication Details

Journal
International Journal of Scientific Research and Management (IJSRM)
Published
2025-03-06
DOI
https://doi.org/10.18535/ijsrm/v13i03.em03
Primary Topic
Taxation and Compliance Studies
Type
article
Field-Weighted Citation Impact
0.00
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article

Use of E-Filing System: Antecedents and Consequences to MSME Tax Compliance

Ni Luh Gede Mahayu Dicriyani, Yenny Verawati, I Ketut Setia Sapta, Ni Made Satya Utami
1 links
International Journal of Scientific Research and Management (IJSRM)
Taxation and Compliance Studies
article

Use of E-Filing System: Antecedents and Consequences to MSME Tax Compliance

Ni Luh Gede Mahayu Dicriyani, Yenny Verawati, I Ketut Setia Sapta, Ni Made Satya Utami
article en

Abstract

The study aimed to analyze the effect of Information Quality, System quality, service quality, and the use of e-filing systems on MSME tax compliance. The study population was 128 samples of MSME actors in the Gianyar regency—Analysis technique using the structural equation modeling (SEM) approach with the help of the PLS program. The results of the study show that the overall evaluation of the model is seen from the side of R-Square (R2), Q-Square Predictive Relevance (Q2), and Goodness of Fit (GoF), then the model is declared Good. The results found that the quality of information and the quality of the system have a significant positive effect on the use of the e-filing system, and the use of the e-filing system has a significant positive impact on MSME tax compliance. At the same time, the quality of Service does not affect the use of the e-filing system.

International Journal of Scientific Research and Management (IJSRM)Vol. 13(03)
Universitas Mahasaraswati Denpasar (ID)
Openalex Percentile: Top 94%
Taxation and Compliance Studies
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Use of E-Filing System: Antecedents and Consequences to MSME Tax Compliance — Ni Luh Gede Mahayu Dicriyani, Yenny Verawati, et al. · International Journal of Scientific Research and Management (IJSRM) (2025) | TGRS Research Map | TGRS