Did a national extended access scheme translate to improvements in patient experience to GP services in England? A retrospective observational study using patient-level data from the English GP patient survey
The national extended access scheme had a positive effect on improving satisfaction with appointment times for patients in full-time work, but the effect was not seen across the whole population. The provision of extended access services by GPs at scale may provide additional capacity and choice of care for patients, but care continuity could be threatened.
Authors
- William Whittaker (ORCID: https://orcid.org/0000-0003-2530-0360)
- Yiu‐Shing Lau (ORCID: https://orcid.org/0000-0002-3915-4168)
- Patrick Burch (ORCID: https://orcid.org/0000-0001-5439-8454)
- Lingjun Mou (ORCID: https://orcid.org/0000-0002-4152-5650)
Institutions
- University of Liverpool (GB)
- Manchester Academic Health Science Centre (GB)
- University of Manchester (GB)
Publication Details
- Journal
- BMC Health Services Research
- Published
- 2025-03-08
- DOI
- https://doi.org/10.1186/s12913-025-12447-9
- Citations
- 2
- Primary Topic
- Healthcare Policy and Management
- Type
- article
- Field-Weighted Citation Impact
- 6.26
Funders
- University of Manchester