The impact of digital fatigue on employee productivity and well-being: A scoping literature review

Digital fatigue, a condition arising from prolonged engagement with digital tools, significantly affects employee productivity and well-being. This scoping review explores the contributing factors, consequences, and mitigation strategies related to digital fatigue in professional settings. A systematic search of peer-reviewed literature (2010–2025) identified key themes, including cognitive overload, the impact of synchronous vs. asynchronous communication, and the blurring of work-life boundaries. Findings indicate that excessive digital engagement leads to mental exhaustion, reduced job performance, and heightened stress. Contradictions in the literature highlight the need for contextualized approaches to digital communication. Practical recommendations include hybrid communication strategies, digital wellness programs, and revised organizational policies to support employee well-being. Future research should employ longitudinal and experimental methods to assess the evolving nature of digital fatigue and its long-term impact on workplace dynamics. By integrating sustainable digital practices, organizations can mitigate digital fatigue and foster a healthier, more productive workforce.