Synergizing Software Engineering and AI: A Sustainable Intelligent Model for Automating Higher Education Quality Assurance Auditing

Higher education quality assurance is a very important task for improving the quality of education, which needs regular auditing. This auditing process requires a lot of manual work to evaluate the higher education institutions against quality assurance standards, guides, and forms. Therefore, this paper aims to propose a new AI-based model to automate the auditing process and to ensure as accurate results as possible when needed. This model utilizes artificial intelligence and software engineering. The software architecture of the proposed model consists of three layers that systematically interact with each other to achieve the model goal.