Impact of GST on Consumer Buying Behavior

The introduction of the Goods and Services Tax (GST) in India on July 1, 2017, marked a significant shift in the country’s indirect tax structure. This study explores the impact of GST on consumer buying behavior, particularly focusing on changes in spending patterns, price sensitivity, and perceptions of product quality. Additionally, the research delves into consumer confidence, awareness, and education regarding the new tax system. Findings indicate both positive and negative shifts in consumer behavior, with altered perceptions of price fairness and heightened awareness of product costs. The study also underscores the importance of consumer education in navigating this new tax regime. Through these insights, the research aims to understand how GST has reshaped consumer experiences and market dynamics in India’s post-GSTera. Keywords: Goods and Services Tax (GST), Consumer Behavior, Price Sensitivity, Consumer Education, Buying Patterns, Tax Reform, Consumer Confidence

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Publication Details

Journal
INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT
Published
2025-03-06
DOI
https://doi.org/10.55041/ijsrem42069
Primary Topic
Consumer Retail Behavior Studies
Type
article
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article

Impact of GST on Consumer Buying Behavior

ALEENA MATHAI
INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT
Consumer Retail Behavior Studies
article

Impact of GST on Consumer Buying Behavior

ALEENA MATHAI
article en

Abstract

The introduction of the Goods and Services Tax (GST) in India on July 1, 2017, marked a significant shift in the country’s indirect tax structure. This study explores the impact of GST on consumer buying behavior, particularly focusing on changes in spending patterns, price sensitivity, and perceptions of product quality. Additionally, the research delves into consumer confidence, awareness, and education regarding the new tax system. Findings indicate both positive and negative shifts in consumer behavior, with altered perceptions of price fairness and heightened awareness of product costs. The study also underscores the importance of consumer education in navigating this new tax regime. Through these insights, the research aims to understand how GST has reshaped consumer experiences and market dynamics in India’s post-GSTera. Keywords: Goods and Services Tax (GST), Consumer Behavior, Price Sensitivity, Consumer Education, Buying Patterns, Tax Reform, Consumer Confidence

INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENTVol. 09(03)
Openalex Percentile: Top 95%
Consumer Retail Behavior Studies
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