Montreal’s Community Organizations and Their Approach to Integration: A System Within a Dual System

This article, based on systems thinking, explores how community organizations in Montreal providing newcomers support through the various stages of their settlement process operate within a local municipal system and a broader provincial system, both promoting integration and intercultural relations. On a local scale, the City of Montreal has set itself the goal of raising public awareness of the benefits of cultural diversity and wishes to encourage positive interactions in the public space. For those interviewed during our research, this municipal model of integration does not necessarily align with Quebec’s unique and unofficial integration model, interculturalism, which can be perceived as a political project supporting the French-speaking majority’s interests and which may seem incompatible with the social justice values espoused by community organizations. This article is based on verbatim excerpts gathered from individual and group in-depth interviews conducted with 37 community workers in the spring of 2023.