The Influence of Cultural Factors in Software Quality Assessment Models A Systematic Literature Review

This study focuses on the influence of cultural factors within software quality assessment models through a Systematic Literature Review (SLR) approach. The primary goal of this research is to identify and analyze the distribution of publications from 2019 to 2024 in the field of software quality research, particularly quality assessment models, and to assess the cultural factors frequently considered within these models. The methodology used includes defining research questions, inclusion and exclusion criteria, comprehensive literature search, critical assessment of included studies, data extraction and management, as well as analysis and interpretation of results. The findings indicate that cultural factors have a substantial impact on the development and assessment of software quality, highlighting the importance of integrating diverse behavioral norms and interaction styles in effective software development. Based on these findings, the recommendations proposed include the development of assessment methods that can more effectively accommodate cultural diversity, as well as the integration of cultural aspects into existing software quality models.