Improving Pain Clinic Outcomes With Preappointment Surveys: Data-Driven Policy Change

This study's findings provide evidence that requiring patients to complete a preappointment survey before being scheduled significantly improved show rates and decreased wait-list times in a pediatric pain clinic. Providers should balance benefits with potential limitations, such as restricting access to care, when implementing such a policy change. This study also offers practical guidance for implementing data-driven policy change in health care settings.