Presenting a Learning Organization Model Based on Knowledge Management, Innovative Organizational Culture, and Quality of Work Life in the RCS of Tehran Province

INTRODUCTION:This study aims to present a learning organization model in the Red Crescent Society based on the variables of knowledge management, innovative organizational culture, and quality of work life.METHODS: This research had a mixed approach and was conducted in two phases.The first phase was conducted using a grounded theory method and the second phase was conducted based on the standard questionnaires of Joseph Haddad ( 2006), Dabney model ( 2008), Richard Walton (1973) and also a researcher-made questionnaire.The statistical population of the qualitative section includes academic experts and specialists of the Tehran RCS and the quantitative section also includes 232 employees and volunteers of the Tehran RCS.FINDINGS: The results showed that the variables "knowledge management", "innovative organizational culture" and "quality of work life" have a significant effect on the learning organization in the RCS of Tehran province, respectively.The dimensions of the learning organization in the RCS included five dimensions such as experience-building, feedback and evaluation system, systems thinking, collaborative learning and creative thinking CONCLUSION: According to the results, the variables "knowledge management", "innovative organizational culture", and "quality of work life" have a significant effect on the learning organization in the RCS of Tehran province, respectively, and as the learning organization indicators increase, knowledge management, innovative culture, and quality of work life improve.