A Culturally Tailored Artificial Intelligence Chatbot (K-Bot) to Promote Human Papillomavirus Vaccination Among Korean Americans: Development and Usability Study
Usability testing of K-Bot revealed its potential as a culturally tailored, bilingual tool for promoting HPV vaccination among Korean immigrants and Korean Americans. Participants valued its evidence-based information, cultural relevance, and bilingual functionality but recommended improvements, such as enhanced navigation, visual elements, and interactive features, to boost engagement and usability. These findings support the potential of AI-driven tools to improve health care access by addressing key barriers to care. Further research is needed to evaluate their broader impact and optimize their design and implementation for individuals with diverse health care needs.
Authors
- Hoa L. Nguyen (ORCID: https://orcid.org/0000-0002-4998-8510)
- Dong‐Soo Shin (ORCID: https://orcid.org/0000-0002-5289-3571)
- Meihua Piao (ORCID: https://orcid.org/0000-0002-2436-6870)
- E. Kim (ORCID: https://orcid.org/0000-0003-3462-6485)
- Adrian Zai (ORCID: https://orcid.org/0000-0002-2972-6839)
- Hyeongsuk Lee (ORCID: https://orcid.org/0000-0001-7597-3163)
- Jessica A. Kahn (ORCID: https://orcid.org/0000-0002-6313-4976)
- Jeroan J. Allison (ORCID: https://orcid.org/0000-0003-4472-2112)
- Brittany L. Rosen (ORCID: https://orcid.org/0000-0002-3151-9927)
- Minjin Kim (ORCID: https://orcid.org/0000-0002-9164-8149)
Institutions
- Gachon University (KR)
- Cincinnati Children's Hospital Medical Center (US)
- Albert Einstein College of Medicine (US)
- Hallym University (KR)
- University of Massachusetts Chan Medical School (US)
- Chinese Academy of Medical Sciences & Peking Union Medical College (CN)
- University of Cincinnati Medical Center (US)
Publication Details
- Journal
- Asian/Pacific Island Nursing Journal
- Published
- 2025-03-04
- DOI
- https://doi.org/10.2196/71865
- Primary Topic
- AI in Service Interactions
- Type
- article
- Field-Weighted Citation Impact
- 0.00