Expectations of healthcare AI and the role of trust: understanding patient views on how AI will impact cost, access, and patient-provider relationships
Trust and provider relationships should be key considerations for health systems as they create their AI governance processes and communicate with patients about AI tools. Evidence of patient benefit should be prioritized to preserve or promote trust.
Authors
- Paige Nong (ORCID: https://orcid.org/0000-0002-2849-9005)
- Meng Ji (ORCID: https://orcid.org/0000-0002-3844-9001)
Institutions
- University of Minnesota (US)
Publication Details
- Journal
- Journal of the American Medical Informatics Association
- Published
- 2025-03-02
- DOI
- https://doi.org/10.1093/jamia/ocaf031
- Citations
- 25
- Primary Topic
- Artificial Intelligence in Healthcare and Education
- Type
- article
- Field-Weighted Citation Impact
- 16.36
Funders
- National Institutes of Health
- National Institute of Biomedical Imaging and Bioengineering