Partisipasi Masyarakat dalam Penggunaan Aplikasi E-Peken di Sentra Wisata Kuliner Semolowaru Kota Surabaya

The E-Peken application is a digital innovation developed by the Surabaya City Government to support the digitalization of MSMEs, especially in the Semolowaru Culinary Tourism Center (SWK). This study aims to analyze community participation in using the E-Peken application as an effort to improve marketing and operational efficiency of MSMEs. The results show that community participation, both traders and consumers, is still low due to the lack of socialization, training, and mentoring from the government and urban village. In addition, the lack of digital literacy among traders and the limited promotion of the application have caused the use of E-Peken to not be optimal. This study provides strategic measures, such as community-based training, more intensive promotional campaigns, and incentivizing active users of the application. With a coordinated approach, E-Peken can become a leading platform in supporting the digitalization of MSMEs and strengthening the local economy in Surabaya.

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Publication Details

Journal
El-Mujtama Jurnal Pengabdian Masyarakat
Published
2025-03-02
DOI
https://doi.org/10.47467/elmujtama.v5i2.6474
Primary Topic
Community-based Tourism Development and Sustainability
Type
article
Field-Weighted Citation Impact
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article

Partisipasi Masyarakat dalam Penggunaan Aplikasi E-Peken di Sentra Wisata Kuliner Semolowaru Kota Surabaya

Ertien Rining Nawangsari, Emirul Ibnu Nizar, Vintya Meily Alves, Andre Willyanto et al.
El-Mujtama Jurnal Pengabdian Masyarakat
Community-based Tourism Development and Sustainability
article

Partisipasi Masyarakat dalam Penggunaan Aplikasi E-Peken di Sentra Wisata Kuliner Semolowaru Kota Surabaya

Ertien Rining Nawangsari, Emirul Ibnu Nizar, Vintya Meily Alves, Andre Willyanto, Farsya Audria Aisyah
article en

Abstract

The E-Peken application is a digital innovation developed by the Surabaya City Government to support the digitalization of MSMEs, especially in the Semolowaru Culinary Tourism Center (SWK). This study aims to analyze community participation in using the E-Peken application as an effort to improve marketing and operational efficiency of MSMEs. The results show that community participation, both traders and consumers, is still low due to the lack of socialization, training, and mentoring from the government and urban village. In addition, the lack of digital literacy among traders and the limited promotion of the application have caused the use of E-Peken to not be optimal. This study provides strategic measures, such as community-based training, more intensive promotional campaigns, and incentivizing active users of the application. With a coordinated approach, E-Peken can become a leading platform in supporting the digitalization of MSMEs and strengthening the local economy in Surabaya.

El-Mujtama Jurnal Pengabdian MasyarakatVol. 5(2)
University of Pembangunan Nasional Veteran Jawa Timur (ID)
Openalex Percentile: Top 95%
Community-based Tourism Development and Sustainability
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