Citizen participation and technology: lessons from the fields of deliberative democracy and science and technology studies

Abstract Calls for democratising technology are pervasive in current technological discourse. Indeed, participating publics have been mobilised as a core normative aspiration in Science and Technology Studies (STS), driven by a critical examination of “expertise”. In a sense, democratic deliberation became the answer to the question of responsible technological governance, and science and technology communication. On the other hand, calls for technifying democracy are ever more pervasive in deliberative democracy’s discourse. Many new digital tools (“civic technologies”) are shaping democratic practice while navigating a complex political economy. Moreover, Natural Language Processing and AI are providing novel alternatives for systematising large-scale participation, automated moderation and setting up participation. In a sense, emerging digital technologies became the answer to the question of how to augment collective intelligence and reconnect deliberation to mass politics. In this paper, I explore the mutual shaping of (deliberative) democracy and technology (studies), highlighting that without careful consideration, both disciplines risk being reduced to superficial symbols in discourses inclined towards quick solutionism. This analysis highlights the current disconnect between Deliberative Democracy and STS, exploring the potential benefits of fostering closer links between the two fields. Drawing on STS insights, the paper argues that deliberative democracy could be enriched by a deeper engagement with the material aspects of democratic processes, the evolving nature of civic technologies through use, and a more critical approach to expertise. It also suggests that STS scholars would benefit from engaging more closely with democratic theory, which could enhance their analysis of public participation, bridge the gap between descriptive richness and normative relevance, and offer a more nuanced understanding of the inner functioning of political systems and politics in contemporary democracies.