Validating Patient Perspectives: A Study on the Reliability of Satisfaction Survey Tools
The results suggest that both questionnaires are valid and reliable for assessing patient satisfaction. They offer valuable insights for healthcare personnel and managers to improve care by focusing efforts and investments on areas needing enhancement and strengthening successful dimensions. Moreover, the widespread use of these tools at the regional level will provide decision-makers with more robust and comparable data over time and across care facilities.
Authors
- G. Costamagna
- Rosanna Irene Comoretto (ORCID: https://orcid.org/0000-0002-8601-1899)
- Paola Dalmasso (ORCID: https://orcid.org/0000-0001-6081-6966)
- Paola Berchialla (ORCID: https://orcid.org/0000-0001-5835-5638)
- Andrea Ricotti (ORCID: https://orcid.org/0000-0003-1773-1072)
- Lorena Charrier (ORCID: https://orcid.org/0000-0002-1300-4508)
- Fabiana Marnetto
- Maria Carmen Azzolina
- Elena Cristina Carratello
- Mariacristina Favero Fra
Institutions
- A. O. Ordine Mauriziano di Torino (IT)
- University of Turin (IT)
Publication Details
- Journal
- Patient Preference and Adherence
- Published
- 2025-02-28
- DOI
- https://doi.org/10.2147/ppa.s490871
- Citations
- 1
- Primary Topic
- Patient Satisfaction in Healthcare
- Type
- article
- Field-Weighted Citation Impact
- 2.82