Crisis Communication and Governance: Lessons Learned from Covid − 19 Pandemic in Italy

Abstract The impact of the Covid-19 pandemic in 2020 has brought out the image of a world that is increasingly interconnected, interdependent and exposed to multiple forms of natural and human-induced risks. In accordance with this scenario, the aim of this paper is to provide a theoretical in -depth study to reflect on the communication practices and narratives produced on the occasion of the impact of the Covid-19 pandemic in Italy in 2020, considering the national institutional communications and those of the Lombardy Region, the first affected by the Covid-19 epidemic, produced in the first weeks of epidemic spread.