Campus Navigator: Your Go-To Chatbot For Academic Advice And Resources

The creation of an intelligent chatbot for the Educational Institute’s website is the subject of this study. Driven by conversational AI, the chatbot aims to enhance student engagement by providing accurate and timely responses. Objectives include admission guidance, course information, troubleshooting, and continuous improvement through user feedback. The systematic methodology covers project planning, data collection, chatbot development, personalization, security, and deployment. Positioned as a strategic move in response to modern challenges, the chatbot represents a $24 / 7$ accessible virtual assistant, aligning with the broader trend of digital transformation in higher education. The article provides a comprehensive approach to creating an intelligent and user-friendly chatbot that seamlessly aligns with our college’s digital presence.

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Publication Details

Published
2024-11-21
DOI
https://doi.org/10.1109/icraset63057.2024.10895595
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
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article

Campus Navigator: Your Go-To Chatbot For Academic Advice And Resources

M D Kavana, Rajesh Kumar, Areebah Tasdeeq, D Poshitha et al.
AI in Service Interactions
article

Campus Navigator: Your Go-To Chatbot For Academic Advice And Resources

M D Kavana, Rajesh Kumar, Areebah Tasdeeq, D Poshitha, K S Dhavan
article en

Abstract

The creation of an intelligent chatbot for the Educational Institute’s website is the subject of this study. Driven by conversational AI, the chatbot aims to enhance student engagement by providing accurate and timely responses. Objectives include admission guidance, course information, troubleshooting, and continuous improvement through user feedback. The systematic methodology covers project planning, data collection, chatbot development, personalization, security, and deployment. Positioned as a strategic move in response to modern challenges, the chatbot represents a $24 / 7$ accessible virtual assistant, aligning with the broader trend of digital transformation in higher education. The article provides a comprehensive approach to creating an intelligent and user-friendly chatbot that seamlessly aligns with our college’s digital presence.

Openalex Percentile: Top 75%
AI in Service Interactions
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Campus Navigator: Your Go-To Chatbot For Academic Advice And Resources — M D Kavana, Rajesh Kumar, et al. · (2024) | TGRS Research Map | TGRS