AidConnect: A Telehealth Web-based System with Smartwatch Integration for Enhanced Medical Tracking Support in Aged Care Facilities for Caregivers of Elderly Individuals in the Philippines

The aging population in the Philippines has increased the demand for quality elder care services, particularly in aged care facilities. Caregivers in these facilities face challenges in effectively monitoring the health and well-being of the elderly residents. This study presents the development of AidConnect, a telehealth web-based system with smartwatch integration designed to enhance medical tracking support for caregivers of elderly individuals in the Philippines. AidConnect aims to streamline the monitoring process, improve data management, and facilitate better communication between caregivers, authorized family members, and elderly residents. The system was evaluated through functionality and performance testing, System Usability Scale (SUS), and Single Ease Questionnaire (SEQ) assessments. Usability testing yielded a high System Usability Scale (SUS) score of 84.5 and a Single Ease Questionnaire (SEQ) score of 4.25, indicating ease of use and effectiveness. Compatibility testing confirmed optimal performance across major web browsers. Security evaluation with Nessus identified mild risks and issues needing attention, such as weak SSL hashing and server flaws. Overall, AidConnect effectively meets its objectives, enhances health monitoring, and highlights areas for future improvement. The results indicate that AidConnect provides a reliable and user-friendly platform for caregivers, supporting enhanced medical tracking and better decision-making in aged care facilities.