Refining Interaction Design: A Study on Usability and User Experience in X-Mech

This study evaluates the X-Mech System using both quantitative and qualitative methods. Data was collected from a diverse group of participants, employing the System Usability Scale (SUS) to gauge usability and the User Experience Questionnaire (UEQ) to assess various aspects of user experience. The X-Mech system achieved an outstanding usability score of 86.88, indicating an “Excellent” rating. The UEQ provided insights into the system’s attractiveness, perspicuity, efficiency, dependability, stimulation, and novelty. The analysis synthesizes findings from both SUS and UEQ, highlighting areas of convergence and divergence to offer a comprehensive understanding of X-Mech’s performance. The interplay between usability and user experience metrics uncovers valuable insights, pointing to specific opportunities for improvement. The study’s findings pave the way for practical enhancements, ensuring X-Mech continues to meet and exceed user expectations.